Syncdocs Google Drive Forum

Help on Google Drive sync

1. 

   POB
   Member

   No. Looking through my error log it's doing it with JPGs, the associated "thumb.db" files, and my Quicken files, ending in QDF, QEL, QPH, QTX, etc. Looks like it's Equal Opportunity Errors!

   Thanks for jumping on this so quickly!

   Posted 14 years ago #
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2. 

   POB
   Member

   
   

   Posted 14 years ago #
3. 

   awf1130
   Member

   Same here - docx, xlsx, jpg, etc.

   Posted 14 years ago #
4. 

   Andrew
   Syncdocs

   So it seems to happen on all sorts of files.

   We think we have a fix in the next release, but can't get Google servers to reliably repeat the permissions issue, so testing is taking a while.

   Posted 14 years ago #
   Contact us
5. 

   Andrew
   Syncdocs

   We have fixed this issue. If you are having problems with Syncdocs uploading files, or with permissions, then please install the latest version at this link:

   http://www.syncdocs.com/downloads/Syncdocs53.msi

   Posted 14 years ago #
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6. 

   awf1130
   Member

   Yup, working for me now. Thanks a lot for taking care of this so quickly!!

   Posted 14 years ago #
7. 

   POB
   Member

   All better!

   You guys rock. As usual :-)

   Posted 14 years ago #
8. 

   deplacent
   Member

   Hello I am having an issue with downloading the thumbs.db files... it is giving a permission error when trying to download the file locally. I am not even really sure why it is trying to download them back to the local folder as they have not changed since I synced... But this is causing it to be stuck in a perpetual sync as it keeps trying to download them.

   Posted 14 years ago #
9. 

   Phil
   Syncdocs

   The local file is hidden, but the Google one is not, so Syncdocs decides not to overwrite the hidden file. The sync loop will continue, unless you remove the file on Google, or ignore the file.

   There's more info here: http://www.syncdocs.com/forums/topic.php?id=381

   Posted 14 years ago #

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