We may collect and retain personal and other information about you ("submitted information") when (a) you send us personal information in an email or by other means; or (b) you complete and submit an online form, program form or installation form (c) a third party submits information about you to us.
It is not always practicable for information submitted electronically to be provided to us anonymously. However, where appropriate you may use traditional means of communication to provide information to us anonymously.
The submitted information which we retain may include your email address or other information. We may use the submitted information for our internal purposes and to communicate with you regarding our products and services or for any other reasonable purpose connected with the operation of our business. You may elect not to receive such communications from us, either at the time you submit the information or at a later time.
We will not sell submitted information to third parties or intentionally disclose submitted information to third parties except to the extent that you have consented to such disclosure.
Except to the extent necessary for the operation of our business or as authorised by you or as required by law, we will not use or disclose submitted information for any other purpose.
We will take reasonable steps to implement and maintain security precautions. However, we are unable to guarantee that unauthorised access to information submitted to us will not occur, either during transmission of that information or after we receive that information.
If we no longer require your personal information, we will take reasonable steps to permanently destroy or de-identify that information. You acknowledge that our back-up procedures may make it impractical to locate and destroy or de-identify copies of your personal information which are stored off-line or in a form which does not readily permit location and modification of data.
We will keep any information you provide to us until a valid request has been made for the information to be deleted. You may request for the personal information we collect, or request deletion of the personal information from our system, by contacting us.
When you visit our site, our servers may record a range of information relating to your access and use of the site (collectively called "clickstream data"). We may examine clickstream data to determine the traffic through the server as well as access levels to specific pages. No attempt will be made to identify you or your browsing activities from clickstream data except in the circumstances specified below.
If we or any authority suspect that unauthorised access or use of the site has occurred or may occur or be attempted, we may gather, use and disclose more extensive information than indicated above regarding access or attempted access to the site for the purposes of prevention, detection, investigation or prosecution.
We may use third party providers to host our web-service or facilitate payments. These third parties may have access to your submitted information in order to provide you with our Services. These third parties are obligated not to disclose or use your submitted information, and comply with EU General Data Protection Regulation 2016/679.
If you submit information to any other site accessed through a link from our site, the privacy principles applying to any information you submit to that site are outside our control. You should check the privacy policies of any other site before submitting information to that site.
Our Services do not address anyone under the age of thirteen. We do not knowingly collect personal identifiable information from children under thirteen. Should we discover that a child under thirteen has provided us with personal information, we immediately delete this from our servers. A parent or guardian and who becomes aware that their child has provided us with personal information, should contact us in order for us to perform the necessary actions.
We will take reasonable measures to ensure all personal information held about you is accurate, complete and up-to-date.
We will correct any errors in the personal information which we collect about you upon receipt of written evidence from you which satisfies us that a correction is required.
We will provide you with access to your personal information on reasonable request and subject to your agreement to pay our access charges if (a) it is practicable for us to do so and we have no other reasonable grounds for refusing access, (b) the request is not frivolous or vexatious, (c) access will not have an unreasonable impact on the privacy of others, (d) the information does not relate to existing or anticipated legal proceedings (other than information accessible through the discovery process), (e) access will not reveal our intentions in relation to any negotiations with you, (f) access is not unlawful (g) denying access is not required or authorised by law, and (h) access will not prejudice any prevention, detection, investigation or prosecution of possible unlawful or improper activity.
This policy is dated 23 December 2019.
If you have any concerns or questions, please contact our Privacy Officer by contacting us.