Syncdocs Google Drive Forum

Help on Google Drive sync

1. 

   Colfrank
   Member

   v 1.35.5591
   We have one computer in our account that is never shut off.
   Probably every three days we have to restart Syncdocs as it has stopped sync'ng.
   On re-start it does "catch Up" and is now current.

   any suggestions?

   Posted 12 years ago #
   Register
2. 

   Phil
   Syncdocs

   Not sure why it would just go to "sleep"

   Is the icon greyed out?

   Next time it happens, please send us the error log, and we'll see what's happening.

   Posted 12 years ago #
   Magical rainbow ponies
3. 

   Colfrank
   Member

   Ok, went to the site and expected to see a new file in a folder.
   Nothing there, so did an Exit of Syncdocs and then re-started.. expected file there.
   Here is the Log File:

   1/14/2012 5:18:58 PM(ver. 1.35) (re)started standard1 Syndocs at 1/14/2012 5:18:58 PM
   1/14/2012 5:37:36 PM(ver. 1.35) (re)started standard1 Syndocs at 1/14/2012 5:37:36 PM
   1/14/2012 5:38:17 PM(ver. 1.35) Upload from: C:\GHSAdata\Frank\stu_setup.exe
   User Pause System.Exception : sd criticality=1
   Inner:
   Source: Syncdocs : sd criticality=1
   1/14/2012 5:45:29 PM(ver. 1.35) (re)started standard1 Syndocs at 1/14/2012 5:45:29 PM
   1/14/2012 6:45:00 PM(ver. 1.35) (re)started standard1 Syndocs at 1/14/2012 6:45:00 PM
   1/15/2012 3:23:52 AM(ver. 1.35) (re)started standard1 Syndocs at 1/15/2012 3:23:52 AM
   1/15/2012 3:18:24 PM(ver. 1.35) Google Docs timed out after contact. Network might have gone down, or Google server object error. Will retry in a few seconds...
   Object reference not set to an instance of an object. System.NullReferenceException : sd criticality=0
   Inner:
   Source: Syncdocs : sd criticality=0
   1/15/2012 5:21:11 PM(ver. 1.35) Powered down at 1/15/2012 5:21:11 PM
   1/15/2012 5:21:27 PM(ver. 1.35) Power resumed at 1/15/2012 5:21:27 PM
   1/15/2012 5:21:35 PM(ver. 1.35) Error getting initial doc list
   User Pause System.Exception : sd criticality=6
   Inner:
   Source: mscorlib : sd criticality=6
   1/18/2012 6:57:04 PM(ver. 1.35) (re)started standard1 Syndocs at 1/18/2012 6:57:04 PM
   1/18/2012 6:58:57 PM(ver. 1.35) Log: sovl0
   1/18/2012 6:58:57 PM(ver. 1.35) Error log dump info done.
   1/18/2012 6:58:57 PM(ver. 1.35) 49 files and folders are using 27.9 MB
   1/18/2012 6:58:57 PM(ver. 1.35) 5.3% of 1 GB used
   Google server info not available

   Posted 12 years ago #
   Magical rainbow ponies
4. 

   Phil
   Syncdocs

   Thanks, can you give us an approx. time and date when you exited and restarted it?

   Posted 12 years ago #
5. 

   Colfrank
   Member

   1/18/2012 7:03:57 PM(ver. 1.35) (re)started standard1 Syndocs at 1/18/2012 7:03:57 PM
   1/20/2012 11:33:11 AM(ver. 1.35) Google Docs timed out after contact. Network might have gone down, or Google server object error. Will retry in a few seconds...
   Object reference not set to an instance of an object. System.NullReferenceException : sd criticality=0
   Inner:
   Source: Syncdocs : sd criticality=0
   1/20/2012 11:33:48 AM(ver. 1.35) Google Docs timed out after contact. Network might have gone down, or Google server object error. Will retry in a few seconds...
   Object reference not set to an instance of an object. System.NullReferenceException : sd criticality=0
   Inner:
   Source: Syncdocs : sd criticality=0
   1/20/2012 2:58:58 PM(ver. 1.35) Google Docs timed out after contact. Network might have gone down, or Google server object error. Will retry in a few seconds...
   Object reference not set to an instance of an object. System.NullReferenceException : sd criticality=0
   Inner:
   Source: Syncdocs : sd criticality=0
   1/21/2012 9:54:48 AM(ver. 1.35) Powered down at 1/21/2012 9:54:48 AM
   1/21/2012 9:55:56 AM(ver. 1.35) Power resumed at 1/21/2012 9:55:56 AM
   1/21/2012 9:56:06 AM(ver. 1.35) Error getting initial doc list
   User Pause System.Exception : sd criticality=6
   Inner:
   Source: mscorlib : sd criticality=6
   1/21/2012 1:52:10 PM(ver. 1.35) (re)started standard1 Syndocs at 1/21/2012 1:52:10 PM
   1/21/2012 1:52:32 PM(ver. 1.35) Program update failed to download or extract correctly, will retry in a few minutes.
   Error: wyUpdate exited prematurely,details: wyUpdate failed to start.
   Auto update failure System.Exception : sd criticality=1
   Inner:
   Source: : sd criticality=1
   1/21/2012 1:59:01 PM(ver. 1.35) Powered down at 1/21/2012 1:59:01 PM
   1/21/2012 2:18:07 PM(ver. 1.35) Power resumed at 1/21/2012 2:18:07 PM
   1/21/2012 2:18:19 PM(ver. 1.35) Error getting initial doc list
   User Pause System.Exception : sd criticality=6
   Inner:
   Source: mscorlib : sd criticality=6
   1/21/2012 2:21:25 PM(ver. 1.35) (re)started standard1 Syndocs at 1/21/2012 2:21:25 PM
   1/21/2012 3:24:36 PM(ver. 1.35) Log: sovl0
   1/21/2012 3:24:36 PM(ver. 1.35) Error log dump info done.
   1/21/2012 3:24:36 PM(ver. 1.35) 48 files and folders are using 51.3 MB
   1/21/2012 3:24:36 PM(ver. 1.35) 7.8% of 1 GB used
   Google HTTP Upload Server Built on Jan 9 2012 15:37:21 (1326152241)

   1/21/2012 2;21pm remotely I saw that the Syncdocs icon was greyed-out + an expected file was not in the sync folder,did an Exit and re-started
   Icon went normal and file showed up as expected.

   Looks like about three days of normal run time, then goes to "sleep"

   Posted 12 years ago #

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