Deleted items keep re-appearing in root... « Syncdocs Google Drive Forum

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Deleted items keep re-appearing in root...

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Started 14 years ago by chrishughesuk
Latest reply from POB
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chrishughesuk
Member

I bought syncdocs a few days ago, thinking that it would be exactly what I need but over the last few days I have found a really annoying problems, that I can't figure out...

Basically, I started an initial sync from my PC included docs, music and all sorts of other stuff, which seemed to start uploading to Google Docs as expected...I then changed my mind about uploading the music, as it was taking ages and removed the folder in Google docs and emptied the trash folder, and also removed the local files...

...but now whenever I do a sync, several GB of music files (which I previously uploaded and deleted) seem to come out of nowhere back into the root of the local Google docs folder.

...I can't seem to delete them whatever I do. I am on the verge of asking for my money back, as this clearly is not working as it should.

An explanation of this behaviour and a fix, would be most welcome.

Posted 14 years ago #
Phil
Syncdocs

The music must be stored somewhere, either locally or online. Most probably it comes from a with another user?

Is the music in mp3 format?

Look in the "collections shared with me" in Google Docs in your browser.

Try turning off syncing shared documents by unchecking "Sync new files an folders shared with me" in Preferenced->Advanced Options->Sync

Posted 14 years ago #
chrishughesuk
Member

Hi Phil, thanks for the quick response.

I think I have sorted it out. Certainly it looks like I have managed to clear out all my documents (including music files) from Google Docs and a sync with SyncDocs no longer brings them down.

The problem is with Google Docs I think...basically when I deleted all the items previously (or so I thought) via the web interface, they were no longer visible in the 'My Collections', 'Collections shared with me' or the 'Owned by me' folders...but I have since found out that they still resided in the 'All Items' list, which is strange.

The annoying thing with this, is that when I look at the list of items in the 'All items' list and tick the top checkbox to select all the items, then move to trash, it reports that it has moved 100 items and the list is cleared...fine...but little did I know that I had to refresh the page (F5) for the other items that were still in the 'All Items' folder to be shown...I then had to move these to trash, click F5 and repeat over and over again to get rid of everything...wouldn't it be simple for Google to show / detect how many items are left in the folder and do a refesh if some remain?

...I tried the F5 & repeat delete process with IE and Chrome, with the new and old looks and the behaviour is the same. So I guess the problem resides with deleting things from collections...they don't always seem to get properly deleted and are no longer marked as being owned by me....maybe owned by the system, who knows?

It looks like the Google web interface and deletion process leaves a lot to be desired.

I was 'this' close to ditching Google Docs / Syncdocs and moving to Dropbox or something similar...I will play about with deleting items and folders over the next few weeks and see if the problem is repeatable.

Thanks again,

Chris.

Posted 14 years ago #
POB
Member

Same problem here. Just when I was about to go crazy, as a last ditch I decided to look in "All Items" in Google Docs and was surprised to find what I thought I'd already deleted, and was not visible in any other Collection. At that point when I deleted them from All Items, things really did go away.

Very puzzling and frustrating. So - to everyone else - be sure to check "All Items".

Posted 14 years ago #

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