OAuth Issue « Syncdocs Google Drive Forum

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OAuth Issue

(21 posts) (9 voices)

Started 4 years ago by LouD
Latest reply from hlvseo
4 Members Subscribed To Topic

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LouD
Member

Getting this error when trying to sync to google drive.

Tried Re-authenticate button and entering token. Doesn't help.

I did check what .net framework is installed and I have 2.0, 3.0, 3.5 and 4.8. I saw from you blogs it requires 4.5. Is 4.8 acceptable? Was never prompted to install 4.5

Thanks!
---

11/5/2021 1:46:14 PM(ver. 6.996) OAuthGetCreds error
The remote server returned an error: (401) Unauthorized. System.Net.WebException : sd criticality=1
Inner:
Source: Syncdocs : sd criticality=1
11/5/2021 1:47:19 PM(ver. 6.996) Log: novl0
11/5/2021 1:47:19 PM(ver. 6.996) Platform: Win32NT
11/5/2021 1:47:19 PM(ver. 6.996) OS: Microsoft Windows NT 6.2.9200.0, SDv: 699, Refv: 6.996.32.129
11/5/2021 1:47:19 PM(ver. 6.996) WLin:False, WReg:False
11/5/2021 1:47:19 PM(ver. 6.996) Resolution: 1920x1160, DPI 96x96
11/5/2021 1:47:19 PM(ver. 6.996) .NET Version check: Ver=4.0.30319.42000, build=30319, revis=42000, maj_v= 4; IsNet45OrNewer=True
11/5/2021 1:47:19 PM(ver. 6.996) Error log dump info done.
11/5/2021 1:47:19 PM(ver. 6.996) 0 files and folders are using 0 bytes
11/5/2021 1:47:19 PM(ver. 6.996) No account information available yet
Google server info not available
11/5/2021 1:52:08 PM(ver. 6.996) OAuthGetCreds error
The remote server returned an error: (401) Unauthorized. System.Net.WebException : sd criticality=1
Inner:
Source: Syncdocs : sd criticality=1
11/5/2021 1:52:46 PM(ver. 6.996) Log: novl0
11/5/2021 1:52:46 PM(ver. 6.996) Platform: Win32NT
11/5/2021 1:52:46 PM(ver. 6.996) OS: Microsoft Windows NT 6.2.9200.0, SDv: 699, Refv: 6.996.32.129
11/5/2021 1:52:46 PM(ver. 6.996) WLin:False, WReg:False
11/5/2021 1:52:46 PM(ver. 6.996) Resolution: 1920x1160, DPI 96x96
11/5/2021 1:52:46 PM(ver. 6.996) .NET Version check: Ver=4.0.30319.42000, build=30319, revis=42000, maj_v= 4; IsNet45OrNewer=True
11/5/2021 1:52:46 PM(ver. 6.996) Error log dump info done.
11/5/2021 1:52:46 PM(ver. 6.996) 0 files and folders are using 0 bytes
11/5/2021 1:52:46 PM(ver. 6.996) No account information available yet
Google server info not available
11/5/2021 2:04:06 PM(ver. 6.996) Log: novl0
11/5/2021 2:04:06 PM(ver. 6.996) Platform: Win32NT
11/5/2021 2:04:06 PM(ver. 6.996) OS: Microsoft Windows NT 6.2.9200.0, SDv: 699, Refv: 6.996.32.129
11/5/2021 2:04:06 PM(ver. 6.996) WLin:False, WReg:False
11/5/2021 2:04:06 PM(ver. 6.996) Resolution: 1920x1160, DPI 96x96
11/5/2021 2:04:06 PM(ver. 6.996) .NET Version check: Ver=4.0.30319.42000, build=30319, revis=42000, maj_v= 4; IsNet45OrNewer=True
11/5/2021 2:04:06 PM(ver. 6.996) Error log dump info done.
11/5/2021 2:04:06 PM(ver. 6.996) 0 files and folders are using 0 bytes
11/5/2021 2:04:06 PM(ver. 6.996) No account information available yet
Google server info not available

Posted 4 years ago #
Phil
Syncdocs

Thanks for the log. Version 4.8 of .NET is fine. Does Google accept your credentials when you enter them?

Are you running on a business-managed Google Drive account or is it a personal one?

Posted 4 years ago #

Admin
LouD
Member

Yes it does login fine, I get the token for pasting without issue. I also see Syncdocs as an allowed app on the google console.

Business Managed

I've been using syncdocs for years on this account...

Posted 4 years ago #
LouD
Member

Also, I am able to drop files into my google drive without issue via web uploader...

Posted 4 years ago #
Phil
Syncdocs

This is puzzling, especially that it has been working for years. It might be that a Windows update has changed the access to the Windows secure credential store where Syncdocs stores the OAuth token.

You can running Synddocs "As Administrator" to give it these permissions. To do this:
a. exit Syncdocs,
b. then right click on the Syncdocs icon and select "Run as Administrator". You can also click on the "Always run Syncdocs as Admin" item in the Syncdocs Start Menu group.

Please let me know how it goes.

Posted 4 years ago #
LouD
Member

Tried "as administrator". Same error in logs.

11/10/2021 9:37:06 AM(ver. 6.996) Failed to connect to Google Drive v2. Check your Internet connection.
If your connection is OK, you may need to set up the Proxy Server settings.
If this is not the cause, look at the error log in the Advanced tab in the Preferences menu.
Google.Apis.Requests.RequestError
Invalid Credentials [401]
Errors [
Message[Invalid Credentials] Location[Authorization - header] Reason[authError] Domain[global]
]
Google.GoogleApiException : sd criticality=6
Inner:
Source: Google.Apis : sd criticality=6

Do you have a higher debugging level?

Is there an API call I can do to test for a more detailed error? Wouldn't put it past my IT group to have adjusted something wrong...

Posted 4 years ago #
Phil
Syncdocs

Thanks for the extra information. A higher debugging level won't help as that's all Google will tell Syncdocs - the credentials are invalid.

I would try two things:
1. Ask your IT group if they have recently disabled third party apps from accessing Google Drive via a group policy setting.
You can also take a look yourself here ( https://support.google.com/accounts/answer/3466521?hl=en ) but you might not have permission in a managed environment.

2. Try running Syncdocs as Administrator and then in the "Account" tab in Preferences, click on "Re-authenticate"

Posted 4 years ago #
LouD
Member

I show 3rd party access for syncdocs in the console to all the google apps since March 2016. However it showed syncdocs as a "Unverified developer".

I revoked access and re-authenticated. Now its saying token is expired, but still fails with 401.

The 3rd party access listing no longer says "Unverified developer" but has full access only to drive.

I did run Syncdocs as Administrator and re-authenticated. I received the error as indicated in my last message.

Posted 4 years ago #
dsamersoff
Member

I have slightly different OAuth issue. Should I create a separate topic?

12/11/2021 09:57:19(ver. 6.996) Google OAuth error, retrying
The remote server returned an error: (500) Internal Server Error. System.Net.WebException : sd criticality=1
Inner:
Source: System : sd criticality=1^M
12/11/2021 09:57:21(ver. 6.996) Google OAuth error, retrying
Google Auth Error System.Exception : sd criticality=1

Posted 4 years ago #
LouD
Member

Not sure if this matters but my account is secured by DUO MFA. But MFA has been active on this account for at least 2 years...

Posted 4 years ago #
LouD
Member

I was able to use another google drive sync app "odrive.com" to backup and sync to this account. So it is working...

Perhaps my IT group restricted accounts to the new api? Do you have plans on upgrading to v3 of the google drive api?

I would really prefer to use your application as it worked great for me in the past. How do I get support? This is really taking too long to debug.

Thanks

Posted 4 years ago #
LouD
Member

InSync app also worked with the account....

Posted 4 years ago #
Phil
Syncdocs

Thank you for the detailed feedback - we'll try to replicate your setup with MFA and possible IT policy API restrictions.

Posted 3 years ago #
LouD
Member

Still have the same issue with version 6.998

Posted 3 years ago #
Innov8
Member

I am getting access
denied error when press allow to authenticate user
on setup... Syncdocs doesn't show in firewall permissions so I can't easily set the executable with the necessary perms, without which it can't access IIS on local host to complete oauth process and installation. Has anyone else had this issue?

Posted 2 years ago #
rickg47
Member

I noticed that some of my files weren't synching, so I tried to Re-authenticate. It opened the Google signin page. I selected the account related to Google Drive. I got this response:

This app is blocked
This app tried to access sensitive info in your Google Account. To keep your account safe, Google blocked this access.

Posted 1 year ago #
Andrew
Syncdocs

Thank you. We are talking to Google about this change in their setup for Syncdocs.

In the meantime, you can fix it by going here:
https://myaccount.google.com/lesssecureapps

and allowing Syncdocs access.

Posted 1 year ago #
wong15w
Member

I tried following the advice for less secure apps, but since I have 2FA enabled, I needed to generate an app specific password, and I entered it into the account fields of Syncdocs. Unfortunately, Syncdocs is telling me that Drive has done away with passwords in 2015, and re-directs me to the OAuth protocol for authentication when I try to start the sync. Any suggestions?

Posted 1 year ago #
cogsbraw
Member

I'am new here guys, i hope i will do so well. i started checking the forum and looks amazing place.

Posted 1 year ago #
hlvseo
Member

We are most alive when Sv388 bet are in love my song.

Posted 2 months ago #

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