false detection of modified files - endless sync cycle

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false detection of modified files - endless sync cycle

(2 posts) (2 voices)

Started 9 years ago by Vankog
Latest reply from Andrew

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Vankog
Member

Hello,

I am experiencing a major problem with Syncdocs.

The program recognizes erroneously every few seconds after it has finished a sync "New changes on the PC" and starts downloading all documents (55 files) from G-Docs again.

This is a never ending process cycle:
It syncs successfully, waits a few seconds, detects erroneously "new changes" and downloads all the documents again. However, only the documents are processed, not the other file-types.

I have even tried to set the time tolerance at the preferences to 30 seconds.
9
Inner:
Source: Syncdocs : sd criticality=9`

---------

System:
-Win 7 Enterprise x64
-free G-Docs account
-about 120MB storage usage

Preferences:
https://lh5.googleusercontent.com/_iCbsYinEDyo/TWd3df7043I/AAAAAAAABCs/hS4wHkQwuRI/preferences.jpg

I look forward hearing from you.

Best regards,
Daniel

Posted 9 years ago #
Andrew
Syncdocs

Hi Daniel,

Thanks for your detailed feedback, and all the trouble that you have gone to to contact us.

I am very sorry about the posting problem. If seems our Askimet anti-spam system was too harsh. It should be fixed now.

Thank you for the error log. Is this the entire error log?

If this is the entire error log, then you can try the following. You might have already looked at some of them, sorry if they seem obvious:

1. On the "Docs and Files" Preferences tab, please uncheck "If Google conversion fails, upload for viewing"
2. Is your PC clock accurate?
3. What anti-virus package are you running? Some of them change the file time attributes.
4. If you have copies of Syncdocs running on different PCs syncing to the same Google account, at the same time, then try only doing your first sync with one. After the first sync then you can run it on both.

Please let me know if this helps.

However, I suspect you may have found a bug; another user has reported something similar tonight. He had a problem similar to yours when multiple PCs are used for the initial sync, and many existing .xls files in Google account.

I shall investigate and let you know.

Kind regards,

Andrew

Posted 9 years ago #

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