Syncdocs Google Drive Forum

Help on Google Drive sync

1. 

   jmarshall
   Member

   Hello,

   My syncdocs client keeps hanging on a single file. I would really like some help on this matter. I have included the client log information.

   11/2/2015 10:49:19 AM(ver. 5.996) (re)started Syndocs at 11/2/2015 10:49:19 AM
   11/2/2015 10:53:56 AM(ver. 5.996) First run. No data_FL1.db file present yet, ignoring.
   11/2/2015 9:06:19 PM(ver. 5.996) First run. No data_FL3.db file present yet, ignoring.
   11/2/2015 9:06:19 PM(ver. 5.996) Doing full sync, could not load FL3 change stamp
   11/2/2015 9:06:19 PM(ver. 5.996) Doing full sync, FL3 change stamp <= 0
   11/2/2015 9:58:23 PM(ver. 5.996) First run. No data_FL3.db file present yet, ignoring.
   11/3/2015 3:28:52 AM(ver. 5.996) Upload thread error Access to the path 'Z:\Finance5.NEW INVOICES\PANDYA\doc00696120151016155845.pdf' is denied.
   Access to the path 'Z:\Finance5.NEW INVOICES\PANDYA\doc00696120151016155845.pdf' is denied. System.UnauthorizedAccessException : sd criticality=0
   Inner:
   Source: mscorlib : sd criticality=0
   11/3/2015 3:28:52 AM(ver. 5.996) Upload Task N Exception: Access to the path 'Z:\Finance5.NEW INVOICES\PANDYA\doc00696120151016155845.pdf' is denied.
   11/3/2015 8:52:37 AM(ver. 5.996) Google reported credentials (SSL) problem during upload. Stopping this sync and re-authenticating in a minute...
   RestartSyncFromLogin System.Exception : sd criticality=7
   Inner:
   Source: Syncdocs : sd criticality=7
   11/3/2015 9:12:19 AM(ver. 5.996) First run. No data_FL3.db file present yet, ignoring.
   11/3/2015 9:12:19 AM(ver. 5.996) Doing full sync, could not load FL3 change stamp
   11/3/2015 9:12:19 AM(ver. 5.996) Doing full sync, FL3 change stamp <= 0
   11/3/2015 10:26:01 AM(ver. 5.996) First run. No data_FL3.db file present yet, ignoring.
   11/3/2015 11:08:11 AM(ver. 5.996) Upload thread error Access to the path 'Z:\Finance5.NEW INVOICES\PANDYA\doc00696120151016155845.pdf' is denied.
   Access to the path 'Z:\Finance5.NEW INVOICES\PANDYA\doc00696120151016155845.pdf' is denied. System.UnauthorizedAccessException : sd criticality=0
   Inner:
   Source: mscorlib : sd criticality=0
   11/3/2015 11:08:12 AM(ver. 5.996) Upload Task N Exception: Access to the path 'Z:\Finance5.NEW INVOICES\PANDYA\doc00696120151016155845.pdf' is denied.
   11/4/2015 10:08:54 AM(ver. 5.996) Doing full sync, could not load FL3 change stamp
   11/4/2015 10:08:54 AM(ver. 5.996) Doing full sync, FL3 change stamp <= 0
   11/4/2015 10:09:24 AM(ver. 5.996) Google Server error. Server might be too busy, or syncing backend. Stopping this sync and re-starting in a minute...
   Google.Apis.Requests.RequestError
   Internal Error [500]
   Errors [
   Message[Internal Error] Location[ - ] Reason[internalError] Domain[global]
   ]
   Google.GoogleApiException : sd criticality=7
   Inner:
   Source: Google.Apis : sd criticality=7
   11/4/2015 10:26:45 AM(ver. 5.996) First run. No data_FL3.db file present yet, ignoring.
   11/4/2015 10:26:45 AM(ver. 5.996) Doing full sync, could not load FL3 change stamp
   11/4/2015 10:26:45 AM(ver. 5.996) Doing full sync, FL3 change stamp <= 0
   11/4/2015 11:47:50 AM(ver. 5.996) First run. No data_FL3.db file present yet, ignoring.
   11/4/2015 12:33:43 PM(ver. 5.996) The Google server is busy, Syncdocs will resume uploading once the server is not busy.
   Cannot start upload thread - Google server still busy with previous upload System.Exception : sd criticality=0
   Inner:
   Source: Syncdocs : sd criticality=0
   11/4/2015 12:51:24 PM(ver. 5.996) Doing full sync, could not load FL3 change stamp
   11/4/2015 12:51:24 PM(ver. 5.996) Doing full sync, FL3 change stamp <= 0
   11/4/2015 2:17:57 PM(ver. 5.996) First run. No data_FL3.db file present yet, ignoring.
   11/4/2015 3:04:01 PM(ver. 5.996) The Google server is busy, Syncdocs will resume uploading once the server is not busy.
   Cannot start upload thread - Google server still busy with previous upload System.Exception : sd criticality=0
   Inner:
   Source: Syncdocs : sd criticality=0
   11/4/2015 3:21:25 PM(ver. 5.996) Doing full sync, could not load FL3 change stamp
   11/4/2015 3:21:25 PM(ver. 5.996) Doing full sync, FL3 change stamp <= 0
   11/4/2015 4:49:06 PM(ver. 5.996) First run. No data_FL3.db file present yet, ignoring.
   11/4/2015 5:33:46 PM(ver. 5.996) The Google server is busy, Syncdocs will resume uploading once the server is not busy.
   Cannot start upload thread - Google server still busy with previous upload System.Exception : sd criticality=0
   Inner:
   Source: Syncdocs : sd criticality=0
   11/4/2015 5:50:02 PM(ver. 5.996) Doing full sync, could not load FL3 change stamp
   11/4/2015 5:50:02 PM(ver. 5.996) Doing full sync, FL3 change stamp <= 0
   11/4/2015 7:12:27 PM(ver. 5.996) First run. No data_FL3.db file present yet, ignoring.
   11/4/2015 7:56:47 PM(ver. 5.996) The Google server is busy, Syncdocs will resume uploading once the server is not busy.
   Cannot start upload thread - Google server still busy with previous upload System.Exception : sd criticality=0
   Inner:
   Source: Syncdocs : sd criticality=0
   11/4/2015 8:13:51 PM(ver. 5.996) Doing full sync, could not load FL3 change stamp
   11/4/2015 8:13:51 PM(ver. 5.996) Doing full sync, FL3 change stamp <= 0
   11/4/2015 9:38:25 PM(ver. 5.996) First run. No data_FL3.db file present yet, ignoring.
   11/4/2015 10:22:51 PM(ver. 5.996) The Google server is busy, Syncdocs will resume uploading once the server is not busy.
   Cannot start upload thread - Google server still busy with previous upload System.Exception : sd criticality=0
   Inner:
   Source: Syncdocs : sd criticality=0
   11/4/2015 10:39:13 PM(ver. 5.996) Doing full sync, could not load FL3 change stamp
   11/4/2015 10:39:13 PM(ver. 5.996) Doing full sync, FL3 change stamp <= 0
   11/4/2015 10:42:21 PM(ver. 5.996) Google Server error. Server might be too busy, or syncing backend. Stopping this sync and re-starting in a minute...
   Google.Apis.Requests.RequestError
   Internal Error [500]
   Errors [
   Message[Internal Error] Location[ - ] Reason[internalError] Domain[global]
   ]
   Google.GoogleApiException : sd criticality=7
   Inner:
   Source: Google.Apis : sd criticality=7
   11/4/2015 10:58:43 PM(ver. 5.996) First run. No data_FL3.db file present yet, ignoring.
   11/4/2015 10:58:43 PM(ver. 5.996) Doing full sync, could not load FL3 change stamp
   11/4/2015 10:58:43 PM(ver. 5.996) Doing full sync, FL3 change stamp <= 0
   11/4/2015 11:00:17 PM(ver. 5.996) Error getting initial doc list
   Google.Apis.Requests.RequestError
   Internal Error [500]
   Errors [
   Message[Internal Error] Location[ - ] Reason[internalError] Domain[global]
   ]
   Google.GoogleApiException : sd criticality=6
   Inner:
   Source: mscorlib : sd criticality=6
   11/4/2015 11:00:19 PM(ver. 5.996) There was a Google Server error while listing your Google Documents. Syncdocs will retry in a minute...
   Could not get initial Document List. Will try again in a few seconds System.Exception : sd criticality=7
   Inner:
   Source: Syncdocs : sd criticality=7
   11/4/2015 11:16:50 PM(ver. 5.996) First run. No data_FL3.db file present yet, ignoring.
   11/4/2015 11:16:50 PM(ver. 5.996) Doing full sync, could not load FL3 change stamp
   11/4/2015 11:16:50 PM(ver. 5.996) Doing full sync, FL3 change stamp <= 0
   11/5/2015 12:39:11 AM(ver. 5.996) First run. No data_FL3.db file present yet, ignoring.
   11/5/2015 1:23:57 AM(ver. 5.996) The Google server is busy, Syncdocs will resume uploading once the server is not busy.
   Cannot start upload thread - Google server still busy with previous upload System.Exception : sd criticality=0
   Inner:
   Source: Syncdocs : sd criticality=0
   11/5/2015 1:41:00 AM(ver. 5.996) Doing full sync, could not load FL3 change stamp
   11/5/2015 1:41:00 AM(ver. 5.996) Doing full sync, FL3 change stamp <= 0
   11/5/2015 3:04:56 AM(ver. 5.996) First run. No data_FL3.db file present yet, ignoring.
   11/5/2015 3:49:25 AM(ver. 5.996) The Google server is busy, Syncdocs will resume uploading once the server is not busy.
   Cannot start upload thread - Google server still busy with previous upload System.Exception : sd criticality=0
   Inner:
   Source: Syncdocs : sd criticality=0
   11/5/2015 4:05:28 AM(ver. 5.996) Doing full sync, could not load FL3 change stamp
   11/5/2015 4:05:28 AM(ver. 5.996) Doing full sync, FL3 change stamp <= 0
   11/5/2015 5:28:43 AM(ver. 5.996) First run. No data_FL3.db file present yet, ignoring.
   11/5/2015 6:12:57 AM(ver. 5.996) The Google server is busy, Syncdocs will resume uploading once the server is not busy.
   Cannot start upload thread - Google server still busy with previous upload System.Exception : sd criticality=0
   Inner:
   Source: Syncdocs : sd criticality=0
   11/5/2015 6:30:55 AM(ver. 5.996) Doing full sync, could not load FL3 change stamp
   11/5/2015 6:30:55 AM(ver. 5.996) Doing full sync, FL3 change stamp <= 0
   11/5/2015 7:53:02 AM(ver. 5.996) First run. No data_FL3.db file present yet, ignoring.
   11/5/2015 8:37:34 AM(ver. 5.996) The Google server is busy, Syncdocs will resume uploading once the server is not busy.
   Cannot start upload thread - Google server still busy with previous upload System.Exception : sd criticality=0
   Inner:
   Source: Syncdocs : sd criticality=0
   11/5/2015 8:54:07 AM(ver. 5.996) Doing full sync, could not load FL3 change stamp
   11/5/2015 8:54:07 AM(ver. 5.996) Doing full sync, FL3 change stamp <= 0
   11/5/2015 10:18:18 AM(ver. 5.996) First run. No data_FL3.db file present yet, ignoring.
   11/5/2015 11:01:45 AM(ver. 5.996) ReadCred Get password for FS Encryption
   ReadCred failed with the error code 1168. System.Exception : sd criticality=1
   Inner:
   Source: Syncdocs : sd criticality=1
   11/5/2015 11:23:05 AM(ver. 5.996) (re)started standard1 Syndocs at 11/5/2015 11:23:05 AM
   11/5/2015 11:23:07 AM(ver. 5.996) First run. No data_FL3.db file present yet, ignoring.
   11/5/2015 11:23:07 AM(ver. 5.996) Doing full sync, could not load FL3 change stamp
   11/5/2015 11:23:07 AM(ver. 5.996) Doing full sync, FL3 change stamp <= 0
   11/5/2015 11:23:16 AM(ver. 5.996) Error getting initial doc list
   User Pause System.Exception : sd criticality=6
   Inner:
   Source: mscorlib : sd criticality=6
   11/5/2015 2:40:52 PM(ver. 5.996) First run. No data_FL3.db file present yet, ignoring.
   11/5/2015 2:40:52 PM(ver. 5.996) Doing full sync, could not load FL3 change stamp
   11/5/2015 2:40:52 PM(ver. 5.996) Doing full sync, FL3 change stamp <= 0
   11/5/2015 2:41:22 PM(ver. 5.996) Error getting initial doc list
   Google.Apis.Requests.RequestError
   Internal Error [500]
   Errors [
   Message[Internal Error] Location[ - ] Reason[internalError] Domain[global]
   ]
   Google.GoogleApiException : sd criticality=6
   Inner:
   Source: mscorlib : sd criticality=6
   11/5/2015 2:41:24 PM(ver. 5.996) There was a Google Server error while listing your Google Documents. Syncdocs will retry in a minute...
   Could not get initial Document List. Will try again in a few seconds System.Exception : sd criticality=7
   Inner:
   Source: Syncdocs : sd criticality=7
   11/5/2015 3:01:10 PM(ver. 5.996) First run. No data_FL3.db file present yet, ignoring.
   11/5/2015 3:01:10 PM(ver. 5.996) Doing full sync, could not load FL3 change stamp
   11/5/2015 3:01:10 PM(ver. 5.996) Doing full sync, FL3 change stamp <= 0
   11/5/2015 4:03:56 PM(ver. 5.996) First run. No data_FL3.db file present yet, ignoring.
   11/5/2015 4:51:23 PM(ver. 5.996) Upload thread error Access to the path 'Z:\Finance5.NEW INVOICES\PANDYA\doc00696120151016155845.pdf' is denied.
   Access to the path 'Z:\Finance5.NEW INVOICES\PANDYA\doc00696120151016155845.pdf' is denied. System.UnauthorizedAccessException : sd criticality=0
   Inner:
   Source: mscorlib : sd criticality=0
   11/5/2015 4:51:23 PM(ver. 5.996) Upload Task N Exception: Access to the path 'Z:\Finance5.NEW INVOICES\PANDYA\doc00696120151016155845.pdf' is denied.
   11/5/2015 8:04:48 PM(ver. 5.996) GD2:Folder creation first pass exception Google.Apis.Requests.RequestError
   Internal Error [500]
   Errors [
   Message[Internal Error] Location[ - ] Reason[internalError] Domain[global]
   ]
   on folder 2011, retrying
   11/5/2015 9:52:06 PM(ver. 5.996) GD2:Folder creation first pass exception Google.Apis.Requests.RequestError
   Internal Error [500]
   Errors [
   Message[Internal Error] Location[ - ] Reason[internalError] Domain[global]
   ]
   on folder Quarterly Statement of Deposit, retrying
   11/6/2015 12:27:17 PM(ver. 5.996) Log: sovl0
   11/6/2015 12:27:17 PM(ver. 5.996) Error log dump info done.
   11/6/2015 12:27:17 PM(ver. 5.996) 145514 files and folders are using 24.2 GB
   11/6/2015 12:27:17 PM(ver. 5.996) 0.2% of 10 TB used
   Google server info not available

   Posted 2 years ago #
2. 

   Phil
   Syncdocs

   Syncdocs looks like it is skipping the locked .pdf files - this is OK, as it will come back to them later when they are not in use. I do not see any critical errors in the log file, just warnings. What single file does it always hang on?

   It might be worth running a scandisk on the volume that you are syncing. You can also try resetting the Syncdocs settings to default in the advanced tab in preferences.

   Posted 2 years ago #
3. 

   jmarshall
   Member

   At this point that file is no longer causing a problem. The client has been sitting on Querying google docs documents for the better part of 48hrs. Is this normal?

   Posted 2 years ago #
4. 

   Phil
   Syncdocs

   No, that is not normal, unless you have a slow Internet connection. Syncdocs should show the progress in any case. I would recommend checking that your personal firewall/anti-virus is not blocking Syncdocsm, and then running a scandisk on the volume, and if that does not detect errors, then reseting the cache as mentioned above.

   Posted 2 years ago #

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