I have some issues. i have folders (some duplicate folders as well) that i no longer need backed up. also, back ups in general have stopped syncing newer docs/files. i unchecked the folders i no longer want backed up but they still appear in drive. do i need to manually delete these from drive or is there an automated way to remove them? i'm tempted to just wipe everything clean and start fresh. any issues i may not aware of in doing this option- just starting over. thank you!
Problems-start over?(6 posts) (2 voices)
I'm not sure what is causing the problems. Are you also running Google's Drive client at the same time on the same files?
If not, then try resetting Syncdocs' settings in the Advanced Tab of the preferences menu and then re-selecting what you want synced.
If you do want to delete folders, then do that when Syncdocs is not running, as, depending on your settings, the deletion might get synced to Google.
thanks so much for the reply. i am definitely doing something wrong. i reset as you recommended and then selected just a couple folders but see no changes on Drive. None of my recent files are on Drive- syncdocs did run and i waited till it showed complete but still Drive not updated.
The normal cause of this sort of problem is that Syncdocs does not have permissions to see some of the file changes made by Administrative users. Some programs run as Administrator, but Syncdocs is not, so does not have the permissions that it needs to see these files.
You can run it as Administrator to give it these permissions. To do this:
a. exit Syncdocs,
b. then right click on the Syncdocs icon and select "Run as Administrator". You can also click on the "Always run Syncdocs as Admin" item in the Syncdocs Start Menu group.
thanks again for all your help- i finally sorted it all out
glad to hear you got it fixed!
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