So my hard drive crashed. I have another on the way but I have about 500gb backed up on GDrive. I was wondering if there were instructions on the proper way to restore from google utilizing syncdocs? What I don't want to happen is turn syncdocs on and have it delete all my GDrive files because they are no longer stored locally. Any help would be appreciated.
Google Drive restore(8 posts) (4 voices)
Was it your main hard disk? If so, then just install Syncdocs. It will find all your files on Google and automatically restore them.
If it was on a hard disk that was not the main disk, that is another drive on the system or a network or USB disk, then it is best to do the following:
1. Start Syncdocs
2. Right click on the Preferences menu.
3. Click on the Sync tab
4. Uncheck the option to "Sync renames, moves and deletions", as shown below:
5. Click OK and wait while Syncdocs downloads everything for you (500GB will take a while).
Thanks for that advice, it seemed to work and didn't erase everything from GDrive as I feared. However, the majority of that 500gb is photography and after looking withing the folder every photo is 320 bytes whereas they realistically should be XX mb. Any idea why its doing that?
Were the photos uploaded via Google Drive or Google Photos? If possible, please email us a copy of one of these 320byte files at firstname.lastname@example.org.
Also please email the error log, which can tell us what went wrong. You can get it by right clicking on the Syncdocs icon, selecting "Preferences", then "Advanced" and then "View Log".
(if you do not see an "Advanced" tab, click on "Advanced options..." button to see it)
They were uploaded using syncdocs to Google Drive. I'll email one of the files and an error log.
Thank you for that file.
Looking inside the file as text, I see the following error from Google:
"message": "The download quota for this file has been exceeded",
It seems like Google has set some sort of quota on your account. We have never seen this error before, or Google sending a file as an error message, so we have contacted them for more information.
Any updates? This is a bit scary...
Nothing of use. We contacted Google, through multiple channels. But it seems like they aren't allowed to disclose the exact triggers of what they term their abuse detection, probably to stop people using drive as a file sharing site, like Mega, and were referred to their "Sync Limits".
In any case it is a serious error, and Google should return it as such, and not send a like to a file. There is code to detect it in the next version (6) of Syncdocs.
@kmoffat: are you getting this error? If so, please send us your log file.
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