Any reason why after moving a couple of folders into a different folder all of the files/subfolders from folder A are duplicated in the Root directory. As an example, on my home laptop I cut G:folder_A and pasted it into G:folder_B, thus making folder_A a subfolder). Folder_A also had subfolders Folder_C and Folder_D. Now, this morning when I got to work where I also use syncdocs, I open my G: drive and Folders A, B, C, D along with all of the individual files from folders B,C,D appear under the root G: drive! There has also been a "OriginalsBackup" folder created on the root G: drive that appears to contain various folder structures (no files) of other folders that were on my base G: drive. I now have 10,000+ files and folders that are completely unorganized!!! This has happened before to a lesser degree, but this is ridiculous.
Files and Folders mysteriously disorganized and moved to root
(15 posts) (5 voices)-
Phil
SyncdocsPlease send us your error logs and we'll look into it. Are you also running other file sync software or anti-virus on the same folder?
Note that if you move or delete files or folders on Google, this Google issue applies:
http://www.google.com/support/forum/p/Google+Docs/thread?tid=4e224e81e12ac697&hl=enPosted 1 year ago # -
Andrew
SyncdocsIt sounds the same as this bug:
http://www.syncdocs.com/forums/topic.php?id=212
We're releasing a fix today.Posted 1 year ago # -
fewltu
MemberFirst, I never actually log into google docs through a web browser. I'm essentially just using syncdocs and google as cloud storage to sync between my work and home pc's. As such, both computers are always running. I'm not sure what you mean by "error logs", so if you can elaborate I would be happy to send you whatever you might need.
As to the second response, It does seem similar. My folders were duplicated, but the files in them were not (files were just moved to drive's root). I look forward to the fix.
As a side note, this has the potential to be a GREAT app that I would be more than willing to pay a small fee for once the bugs are worked out. I use dropbox and zumo, but the price for large amounts of storage is prohibitive. Google's low cost is ideal, and your program is the first that I've found that fills that gap of actually using google as a simple cloud drive. Any plans for an Android App next? Would love to have access to the drive via my phone. Thanks for all of your work!
Posted 1 year ago # -
joepen5
MemberHi all,
I have been loving syncdocs for a few days and began by using a sample of my massive DropBox environment. I've been very satisfied until today when I began using SD for my primary file store. I purchased 200Gb of stories from Google with the expectation that I can use SD and Google Storage to manage thousands of files and hundreds of folders. Well .. I CAN'T since all of my files and folders are now in the root of my local "My Google Docs" folder and online Google docs folder. I then proceeded to rebuild my folders on Google Docs and upon the first sync with the desktop, it appeared that the hundreds of files I moved back into folders were fine, but after another sycn (15 min later) all is back in the root.I see that .58 was going to be the cure, but I've been using .58.4412.1425 RC1 to no avail.
Thanks in advance for anything you can do to assist making SD my number one file sync and management tool
Joe
Posted 1 year ago # -
Phil
SyncdocsHi Joe,
Please send us the log file (instructions here http://www.syncdocs.com/forums/topic.php?id=77). A screen shot of your Google root folder in the browser will also be useful.
Thanks,
PhilPosted 1 year ago # -
korthouj
MemberI have the same problem and I am using the newest version 3.12 After the old syncdocs version had put all files in the root of my local Google Drive I have deleted all files in my local Google drive in order to make a new sync with the new version 3.12. But then Syndocs started to delete all my files in my Google Drive Online ! oh my God...I have deselected in the settings the Full Sync possibility and then started again (with the folders that were left over online...argggg...) Then Syncdocs started actually downloading the folders to my local Google Drive folder. But then I noticed that it had put a lot of folders that were in sub-folders in the root of my local Google drive folder.
Here is the link to a printscreen that I have made:
https://docs.google.com/open?id=0B3PncT1_nt18Uzh3Wmhoa3F3WlUAny solution for this?
Thanks.
Johan KPosted 1 year ago # -
Phil
SyncdocsHi Johan,
I can't access the image, please change the access rights, and I'll look at it.What you are seeing might be limited to a google drive problem that is currently being reported in their forums:
"Files have disappeared and not showing in any collection after sync mess"
"https://productforums.google.com/forum/#!searchin/drive/root/drive/2D4FhGOt3MU/4-UsrOIDfHUJ"Posted 1 year ago # -
korthouj
MemberHi Phil,
Thanks for your answer. I have changed the access rights to public(web). I am new to Google drive, that's why I didn't know I had to set the rights. Never too old to learn..hehe
If it's a Google issue, I guess syncdocs can do nothing about it, or?
Thanks for the support.
Best regards,
JohanPosted 1 year ago # -
korthouj
MemberI have just read the post at Google about a similar issue, but my conclusion is that that particular case is another case all together. That person removed a big folder from the root to a subfolder and then moved it back while the sync was not yet completed. So that is not surprising that it will be a mess then.
But my situation was completely different. Syndocs synced different subfolders of one particular folder all to the root of my local Google Drive folder. And another problem I encountered was that syndocs started deleted files online because I had deleted them locally. (I had the setting "full sync" ticked) So I think there has to be a setting that the user can set which determines what has precedence over what. Or two extra settings "never delete online" and "never delete locally". And the folder structure should always be the same as locally. Does syndocs only do a certain number of folder levels (path) deep? Or is it unlimited?
Any thoughts on this? How should the setting "full sync" be used?
Thanks for support.
Johan KPosted 1 year ago # -
Phil
SyncdocsHi Jonathan,
In answer to your questions:There is no Syncdocs path level (depth) restriction. There is a Windows restriction of 245 characters in the path name, though.
The full sync setting is what you want if you want your online folders to be the same as those on the PC (or PCs) that you are syncing to it. If you set full sync, then the precedence is time based, with the latest changes being mirrored. If Syncdocs is not running on the PC, and you delete files, say, then it is not aware of this and re-downloads the files from Google.
Hope this explains things.
-PhilPosted 1 year ago #
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