Hi, Im a syncdocs user for years.
Recently I tryed to activate the encryption, but as syncdocs dont have support of encryption online I tryed to revert the encryption but I cant. I unchecked the folders in syncdocs encrypt configuration but after 2 syncs some of the files are still encrypt. How to proceed in this cases?
thanks by your support
Decrypting files(11 posts) (2 voices)
Hi, Im a syncdocs user for years.
I still can not access the files, manly the gsheet files, because only google docs open them and the gsheet files are encrypted.
How to decrypt them or open them with google docs?
Only some files was decrypted, the gsheet wasnt and I cant access them!
I unchecked the folders in syncdocs encrypt configuration but after many syncs some of the files are still encrypt.
I need help!
How can I decrypt my gsheet files?
I tried with the standalone decryption and encryption utility but it didnt work to open the file in google docs.
How to get back this files? I have the password for decrypt...
To unencrypt files, just uncheck the Encrypt checkbox in the Folder select encryption menu. On the next syncs the files will be replaced with un-encrypted versions.
If you un-check the option to convert Google Office format (GDocs, GSheet etc) to Microsoft or Open Office on download, then Syncdocs just saves a link to the file, just like the Google Drive client. These .gsheet files are actually just a link to the file on Google Drive. They are not encrypted, as the file is just a link. If you want to encrypt them, then do not uncheck the option to convert them on download. You can also find more info in the Syncdocs Google Drive Encryption FAQ.
This can be a bit confusing, and we do not expect users to have read the FAQ or to understand that these .gsheet files are actually links, not real files, so we'll add an explicit warning about this and encryption to the next version of Syncdocs.
Hi Andrew, I understand, but I un-checked the encrypt checkbox in the folder select encryption menu but only the gsheet files are still encrypted with a g_encrypt_aes256 in the end of the file in the google drive web. I have done several sync cycles in the past days and didnt work! They are really encrypted and I cant open them! Its important sheets of my company. I have the password to decrypt but how can I do this online knowing that the files in my computer is just a link?
thanks for your help!
Hi Andre, I need a solution, Im waiting syncdocs uncrypt the files, but after many syncs the gsheet files still crypted!
I have the password but the standalone decryption and encryption utility didnt decrypt these files in google docs.
Do you have another utility to decrypt these files online in google docs since syncdocs didnt decrypt them?
thanks by your support!
The stand-alone decryptor (or Syncdocs) should decrypt them, provided you use the correct password. However, you will just get a link to a .gsheet file, the file itself is a link to your data, not the spreadsheet itself.
What error message do you see on the stand-alone decryptor?
After decryt the gsheet I open the file and received a "error 404 not found"
For all gsheet files, the other kind of files its all ok, all decrypted well.
Just the damn gsheet files.
It seems that in the google docs online the files are still decrypt, I need to decrypt them online, but syncdoc it didnt the work after uncheck the folders in encrypt configuration.
I can share the file and the password with you to check...
Pls inform your gmail.
thanks in advance
Dear Andrew, I have sent you an email and share with you the file, pls check and revert me soon!
Dear Andrew, I need a solution, it has been passed one month and I didnt get the files back!
Pls help me!
RegardsPosted 10 months ago #
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