Background:
We are trying to sync a fairly large volume of documents, around 850,000 to start. Hoping to go as high as 1.7 million down the road.
We failed miserably trying to use the Google Drive sync app as it worked great for about a month and then crashed and failed to restart and after 2 weeks of back and forth with Google and no progress we turned to SyncDocs
Dilema
So it was a few days before we noticed the Drive Sync app was no longer attached and a lot of files were changed/removed/added locally while the sync app was crashed that now need to be merged back into the Drive structure.
Issue
SyncDocs seems like it can do our merge and it is almost working, but the issue happens when SyncDocs shows "Querying Google documents (item 780,000) and right around this point like clockwork gives the error "There was a Google Server error while listing your Google Documents. Syncdocs will retry in a minute......Cloud not get initial Document List. Will try again in a few seconds"
We are running x64 and Mem usage on syncdocs process is about 2.5GB and there is plenty available. Also internet pipe is large with little use. Issue is repeatable on multiple OS's/PC's and locations.
Here is the snippet from the log:
6/12/2015 8:15:19 PM(ver. 5.986) Error getting initial doc list
Google.Apis.Requests.RequestError
Internal Error [500]
Errors [
Message[Internal Error] Location[ - ] Reason[internalError] Domain[global]
]
Google.GoogleApiException : sd criticality=6
Inner:
Source: mscorlib : sd criticality=6
6/12/2015 8:15:21 PM(ver. 5.986) There was a Google Server error while listing your Google Documents. Syncdocs will retry in a minute...
Could not get initial Document List. Will try again in a few seconds System.Exception : sd criticality=7
Inner:
Source: Syncdocs : sd criticality=7
6/12/2015 8:15:55 PM(ver. 5.986) Log: sovl0
6/12/2015 8:15:55 PM(ver. 5.986) Error log dump info done.
6/12/2015 8:15:55 PM(ver. 5.986) 0 files and folders are using 4.5 GB
6/12/2015 8:15:55 PM(ver. 5.986) 0% of 10 TB used
Google server info not available
I really love this UI and am sick and tired of Googles Drive Sync app not working, If we can make this work, we are going to start to use it at other GAPPS customers immediately.
Any ideas what I can do to fix this?