http://www.syncdocs.com/forums/tags/myob discussions on Google Docs and Drive sync en-US Wed, 22 May 2013 19:39:36 +0000 http://bbpress.org/?v=1.0.2 q http://www.syncdocs.com/forums/search.php http://www.syncdocs.com/forums/topic/syncdocs-deletes-local-file-after-performing-sync-upload/page/3#post-3436 Wed, 02 May 2012 05:01:40 +0000 Jon Lindsay 3436@http://www.syncdocs.com/forums/ <p>Syncdocs used to delete files that I modified after it backed up the modified file (i.e. it did not do this to newly created files). Using Andrew's recommendation above, in Preferences/Files/Version Control, I checked the box for Enable Google version history for all file types. Now Syncdocs no longer deletes modified files after it backs them up. However, I don't understand what this check box really does. And I don't know why I have to check it in order to prevent Syncdocs from deleting my modified files. </p> http://www.syncdocs.com/forums/topic/syncdocs-deletes-local-file-after-performing-sync-upload/page/3#post-3418 Mon, 30 Apr 2012 17:06:14 +0000 ido.ran 3418@http://www.syncdocs.com/forums/ <p>Hi,<br /> I have similar problem and I would like to try and fix it by changing the tolerance settings.<br /> Is it possible to change the settings for all people working in our Google Domains?<br /> After all you are doing a file sync app so I can imagine having a shared settings file sync to everyone.</p> <p>Ido. </p> http://www.syncdocs.com/forums/topic/syncdocs-deletes-local-file-after-performing-sync-upload/page/3#post-3375 Tue, 24 Apr 2012 19:16:07 +0000 NickA 3375@http://www.syncdocs.com/forums/ <p>Andrew -</p> <p>It would of course be better to be able to stop Syncdocs doing an upload every 4 minutes or so when the MYOB data file is being accessed - is this possible? If this could be achieved, the versioning issue is much less important</p> <p>Given the MYOB data files are 10 meg files (at the moment - the're getting bigger!), at a rate of once every four minutes it doesn't take long to eat up a lot of space just through the version history (not to mention the data traffic). We have people using MYOB data files continuously across an 8 hour day - that adds up to a lot of uploads for no real benefit.</p> <p>If you do add the ability to prune versions, please make it an option to happen automatically and to prune versions as frequently as daily. </p> <p>I have previously set the tolerance out to the maximum of 300 seconds but don't think that worked - will try again under more controlled conditions and let you know. </p> http://www.syncdocs.com/forums/topic/syncdocs-deletes-local-file-after-performing-sync-upload/page/3#post-3367 Mon, 23 Apr 2012 10:01:08 +0000 Andrew 3367@http://www.syncdocs.com/forums/ <p>Hi NickA,</p> <p>I think you've found the cause of this problem. If you turn of the version history, then Syncdocs will delete and replace the file on Google. A second PC synced to this account will do exactly what you said an mirror the delete and replace. </p> <p>However, even with odd timing, this should not be mirrored back to the first PC, so we'll run some tests to figure out why it is. If you look in the "Advanced" preferences tab, what is the value for your "same time tolerance" window?</p> <p>Unfortunately, Google does not provide a way of updating a file without keeping version history. They do something called <a href="http://groups.google.com/a/googleproductforums.com/forum/#!topic/docs/1jf-ry4aBBc">"Revision pruning"</a> on docs of their own format. One of the features we are thinking of implementing is an ability to prune versions via Syncdocs, say older than a week or a month. </p> http://www.syncdocs.com/forums/topic/syncdocs-deletes-local-file-after-performing-sync-upload/page/3#post-3364 Fri, 20 Apr 2012 17:00:32 +0000 NickA 3364@http://www.syncdocs.com/forums/ <p>Phil - another thing to throw in the mix...</p> <p>I have SyncDocs running on multiple machines on the one account.</p> <p>I have observed that, with "Enable Google Version History" switched off, when there is a local file change on one machine, Syncdocs deletes the existing file in Google Docs and uploads the new version.</p> <p>Given the size of some of the files, the upload can take a minute or so - so if you look at Google Docs during that upload period, it simply appears that the file has been deleted in Google Docs.</p> <p>What I think may be happening is that Syncdocs running on a second machine machine recognises the deletion on Google Docs and then deletes the file locally. Subject to the timing, the local deletion on the second machine then may be reflected on Google Docs which then echoes the deletion on the first machine.</p> <p>I don't really want to keep a version history (I have an independent service for that and I have previously found the versions eat up way too much storage in Google Docs) - is there a way of stopping the Google Docs deletion happening where versioning is switched off?</p> <p>Or is there some other way you can suggest of dealing with this? </p> http://www.syncdocs.com/forums/topic/syncdocs-deletes-local-file-after-performing-sync-upload/page/3#post-3363 Fri, 20 Apr 2012 16:16:26 +0000 NickA 3363@http://www.syncdocs.com/forums/ <p>Phil - I have continued to try and identify the source of this issue, and now suspect it is something to do with the Syncdocs version control settings - specifically, the "Enable Google Version History" option and (possibly) the "Allow Duplicate Filenames on Google" option.</p> <p>Is there any reason that either or both of these could give rise to the local deletion issue I have been experiencing?</p> <p>I will do some more thorough testing when I have time and will let you know the outcome. </p> http://www.syncdocs.com/forums/topic/syncdocs-deletes-local-file-after-performing-sync-upload/page/3#post-3343 Tue, 17 Apr 2012 20:22:43 +0000 Phil 3343@http://www.syncdocs.com/forums/ <p>@NickA: Despite many tests, we've never managed to replicate what you're seeing. If you do manage to get a screen capture of the deletion flash, or have other info, please send it. </p> http://www.syncdocs.com/forums/topic/syncdocs-deletes-local-file-after-performing-sync-upload/page/3#post-3335 Tue, 17 Apr 2012 10:51:53 +0000 NickA 3335@http://www.syncdocs.com/forums/ <p>Phil - is there any progress whatsoever resolving this issue? I don't believe I'm the only one experiencing this problem.</p> <p>I am nearly at the point where I am, reluctantly, going to have to cancel my Syncdocs account and move to an alternative if this issue can't be resolved. </p> http://www.syncdocs.com/forums/topic/syncdocs-deletes-local-file-after-performing-sync-upload/page/3#post-3281 Tue, 03 Apr 2012 06:55:12 +0000 Jon Lindsay 3281@http://www.syncdocs.com/forums/ <p>It seems to delete the local file whenever I edit and save an existing file, but not when I create a new file. </p> <p>However, I'm not sure if this holds true for all file types. </p> http://www.syncdocs.com/forums/topic/syncdocs-deletes-local-file-after-performing-sync-upload/page/3#post-3271 Fri, 30 Mar 2012 14:11:03 +0000 NickA 3271@http://www.syncdocs.com/forums/ <p>Very small (30kb) - in my tests they are new, empty Excel files.</p> <p>I just attempted to repeat the issue again for Excel files. Couldn't repeat it in XP/Office 2003, but still happening as described in Win7/Office 2007. Also doesn't seem to matter whether opening one or two files, and also not getting error message regarding attempt to delete while the file is open.</p> <p>More info regarding the file deletion - the Syncdocs dialogue box shows the message: "Syncing Google delete locally on Folder\Spreadsheet.xlsx" when the deletion takes place (it flashes up very briefly but I managed to get a screen capture of it). Don't know whether that gives any information as to what triggers the deletion. </p> http://www.syncdocs.com/forums/topic/syncdocs-deletes-local-file-after-performing-sync-upload/page/3#post-3259 Thu, 29 Mar 2012 16:08:21 +0000 Phil 3259@http://www.syncdocs.com/forums/ <p>NickA: I tried repeating this (your instructions are good) a few times, but don't see what you do. How big are these Excel files? </p> http://www.syncdocs.com/forums/topic/syncdocs-deletes-local-file-after-performing-sync-upload/page/2#post-3222 Thu, 22 Mar 2012 09:58:35 +0000 Phil 3222@http://www.syncdocs.com/forums/ <p>thanks for the info, NickA, we'll try to repeat it... </p> http://www.syncdocs.com/forums/topic/syncdocs-deletes-local-file-after-performing-sync-upload/page/2#post-3219 Thu, 22 Mar 2012 05:51:01 +0000 NickA 3219@http://www.syncdocs.com/forums/ <p>Using latest version.</p> <p>As far as files that are affected, I have spelled this out in detail in previous posts on this thread - all Excel 2003 / 2007 files, MYOB data files.</p> <p>Experiencing same issues using different machines running, variously, XP, Windows 7 and Server2003. </p> http://www.syncdocs.com/forums/topic/syncdocs-deletes-local-file-after-performing-sync-upload/page/2#post-3216 Wed, 21 Mar 2012 20:42:34 +0000 Phil 3216@http://www.syncdocs.com/forums/ <p>@Nika: is there anything specific about these files? What version of Syncdocs are you using? Any extra information will help us pin this down. </p> http://www.syncdocs.com/forums/topic/syncdocs-deletes-local-file-after-performing-sync-upload/page/2#post-3213 Wed, 21 Mar 2012 13:14:18 +0000 NickA 3213@http://www.syncdocs.com/forums/ <p>Also still having exactly same problem as before.</p> <p>Jon L - as a workaround, try forcing a second manual sync after the first sync deletes the files. In my experience Syncdocs will then re-download the files it previously deleted. </p> http://www.syncdocs.com/forums/topic/syncdocs-deletes-local-file-after-performing-sync-upload/page/2#post-3209 Wed, 21 Mar 2012 07:09:15 +0000 Phil 3209@http://www.syncdocs.com/forums/ <p>Hi Jon,</p> <p>A little more information will help us figure our what's wrong: Is there anything in common with these files in the Recycle bin? Are they of a specific type, or have they recently been changed on Google? </p> <p>Syncdocs checks that the file is gone from Google before deleting it locally. </p> http://www.syncdocs.com/forums/topic/syncdocs-deletes-local-file-after-performing-sync-upload/page/2#post-3208 Wed, 21 Mar 2012 05:28:45 +0000 Jon Lindsay 3208@http://www.syncdocs.com/forums/ <p>Syncdocs is still deleting files.</p> <p>I have to go into the Recycle Bin every day to recover files.</p> <p>Syncdocs is otherwise a good program, so I don't want to get rid of it, but this has become ridiculous. </p> http://www.syncdocs.com/forums/topic/syncdocs-deletes-local-file-after-performing-sync-upload/page/2#post-3062 Thu, 23 Feb 2012 19:57:30 +0000 Anonymous 3062@http://www.syncdocs.com/forums/ <p>Lavender Eugen yarn fabric <a href="http://www.landybridals.com/">wedding gowns</a>, beautiful and elegant, three-dimensional square shoulder contour design, show her unique and noble Queen temperament, details of the square decorative use of special technology, exquisite and beautiful. The <a href="http://www.landybridals.com/mens-formal-wear">mens formal wear</a> sense of art and the real wear combination, perfect embodiment of her queen temperament, use it as a red carpet armor is a smart choice! Silver Sequin embellished as Mermaid Princess shining scales, and her white skin contrast, sparkling and crystal-clear, paired with a pair of the same color flashing earrings, give a person with elegant atmosphere. Full and fair bride can try this type <a href="http://www.landybridals.com/mens-formal-wear">mens formalwear</a>. </p> http://www.syncdocs.com/forums/topic/syncdocs-deletes-local-file-after-performing-sync-upload/page/2#post-3022 Tue, 21 Feb 2012 18:43:15 +0000 Phil 3022@http://www.syncdocs.com/forums/ <p>I haven't been able to replicate it despite you explicit instructions.</p> <p>I only tried your first instructions with Excel 2007. I'll retry with Excel 2007 and your changed step 4 with Excel 2003 with the original settings as per your second last post. </p> http://www.syncdocs.com/forums/topic/syncdocs-deletes-local-file-after-performing-sync-upload/page/2#post-3017 Tue, 21 Feb 2012 12:46:32 +0000 NickA 3017@http://www.syncdocs.com/forums/ <p>Phil - is there any progress on this issue? Have you been able to replicate it?</p> <p>Thanks </p>